Effective Date: May 6, 2026
These Terms and Conditions (“Terms”) govern your use of services provided by Blue Hills Window Cleaning (“we,” “us,” “our”), including any communications you receive from us. By engaging our services or consenting to receive text messages from us, you agree to these Terms.
The current Terms cover SMS messaging in detail below. Additional service terms (warranties, payment, scheduling, cancellation policies) may be added here over time; consult the Effective Date above for the most recent revision.
SMS Terms & Conditions
This section describes how Blue Hills Window Cleaning sends text messages to customers and prospective customers, what your rights are under those communications, and how to opt in or opt out. Use of our SMS service requires your consent to these terms.
1. SMS Consent Communication
The information you provide as part of the SMS consent process — including your phone number — will not be shared with any third party or affiliates for marketing purposes. Phone numbers collected for SMS communication are used solely to send the messages you have consented to receive from Blue Hills Window Cleaning.
2. Types of SMS Communications
If you have consented to receive text messages from Blue Hills Window Cleaning, you may receive messages related to:
- Scheduling confirmations and updates
- Appointment reminders before each visit
- Follow-up messages after a service is completed
- Quote replies and clarifying questions
- Customer service responses to your inquiries
Example: “Hi from Blue Hills Window Cleaning — this is a reminder of your scheduled service on Tuesday at 9:00 AM. Reply STOP to opt out at any time.”
3. Message Frequency
Message frequency varies depending on the type of communication and the stage of your service. You may typically receive 1–4 SMS messages per service interaction (for example: scheduling confirmation, day-before reminder, day-of arrival window, and a follow-up after the visit). Higher-frequency periods may occur during quote/scheduling. Lower-frequency periods occur outside of an active service relationship.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your wireless carrier’s pricing plan. Blue Hills Window Cleaning does not charge a fee for sending or receiving these text messages, but your carrier may. Contact your wireless carrier for details about your specific plan and any applicable charges.
5. Opt-In Method
You may opt in to receive SMS messages from Blue Hills Window Cleaning in any of the following ways:
- By submitting a quote request form on bluehillswc.com and checking the SMS consent box
- By texting us first at (813) 279-6428
- Verbally, during a phone conversation with our team
6. Opt-Out Method
You can opt out of receiving SMS messages from Blue Hills Window Cleaning at any time. To do so, simply reply STOP to any SMS message you receive from us. You will receive a single confirmation message and no further messages will be sent unless you opt back in. Alternatively, you can contact us directly to request removal from our SMS list.
7. Help
If you are experiencing any issues with our SMS service, you can:
- Reply HELP to any SMS message you receive from us
- Visit our website at bluehillswc.com
- Call us at (813) 279-6428
If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our forms. The form will still submit and we will reach you by phone or email instead.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP, or visit our Privacy Policy and these Terms and Conditions.
- Message frequency may vary.